Frequently Asked Questions
Questions about Royalty Checks
When are royalty checks mailed each month?
Why haven't I received my check?
Smaller revenue amounts that fail to meet the minimums above are accumulated month to month until they meet the minimum, at which time you will receive a check. Smaller revenue amounts that have accumulated to more than $10 per owner are paid at least once annually, in October.
Other reasons for not receiving a check include that your interest may have been placed in suspense due to a bad address, transfer of interest, or title dispute.
What do I do if my check is lost, stolen, or becomes outdated?
- Your name
- Your owner number
- Your taxpayer identification number
We will verify the status of your check with our Treasury Department and stop payment if the check is outstanding. The funds will be made available again through reissue to you under a new check number. If your check is over 90 days old, it will not be honored. Please void the check and return it with a written request to reissue to:
Hilcorp Energy Company Attn:
Owner Relations PO Box 61229
Houston, TX 77208-1229
Why does my monthly payment sometimes vary?
Why does my payment differ from others in my family?
What kind of taxes are deducted from my check?
What are the deductions on my check?
How can I better understand my check details?
Questions about Unpaid or Suspended Royalties
How do I find unclaimed funds in my name?
Why are royalty payments suspended?
Questions as a San Juan Royalty Owner
SAN JUAN ROYALTY OWNERS:
You are receiving this notice to inform you that as of early 2021, Hilcorp has migrated from Oildex to the EnergyLink platform.
What do I need to know?
This shift to EnergyLink has minimal impacts to you, but there are some important things for you to know about this change. Some of these include:
- EnergyLink is the new platform where you will access and update your personal information, including change of address and ACH enrollment or updates.
- You will receive a notification from EnergyLink when check detail is available to you from Hilcorp.
- If you are receiving checks via mail today, you may continue to receive checks via mail or enroll in ACH payments and electronic statement delivery.
How will this change impact me?
Beginning in February 2021, Hilcorp will be processing revenue out of two systems as we migrate from our legacy system, Enertia, to our new system, SAP. As an owner if you have both oil and gas assets with Hilcorp, you may receive two different checks from two separate banks. Payments from EnergyLink for your revenue will be paid from Amegy Bank, and payments from Oildex for your revenue will be paid from PNC Bank. This process is only applicable for the month of February.
Starting in March 2021, all revenue payments will be paid from Amegy Bank. Payments for both oil and gas assets will be processed in one check per company moving forward.
Owners who have their revenues netted for joint interest billings will no longer receive a check through the revenue check-write. Payments will be made to owners through a separate AP check-write if their revenues exceed their joint interest billings. The netted revenue statements will also be available to owners on the EnergyLink platform.
What do I need to do today?
Sign up for EnergyLink if you are not currently registered. Also, understand that you will not be able to enroll or modify an existing ACH during the transition period until March 1st, 2021. ACH enrollments and changes to an existing ACH will resume on March 1st, 2021.
For your reference, the link to the EnergyLink platform will change during this transition. However, the way you access EnergyLink will not change. Therefore, this should have no impact on you.
If you have questions please contact Owner Relations below:
By Phone: (713) 209-2457
By E-mail: ownerrelations@hilcorp.com
Mailing Address:
P.O. Box 61229
Houston TX 77208-1229
Sincerely,
Hilcorp Owner Relations Dept.
When will Hilcorp begin actualizing payments for prior periods?
- As of February 2021, Hilcorp has completed actualizing all prior periods for operated properties.
- Hilcorp plans to complete non-operated properties by the end of Q2 2021.
What happens if I was underpaid for prior periods?
What happens if I was overpaid for prior periods?
In the event you were overpaid you will not be sent a bill; any overpayments will be netted against future royalty payments.
Why is Hilcorp paying royalties based on estimated production instead of actual production?
- Hilcorp pays current month on actual production for operated properties.
- Hilcorp pays non-operated properties on estimated production several months in arrears. As we transition to a new accounting system, we plan to evaluate this process.
How are my estimated payments going to affect NM and CO tax reporting?
Can you please provide a copy of my Form 1099?
Who do I call if my payments are missing production months?
Questions as a San Juan Working Interest Owner
When will gas imbalance statements be available?
Gas balancing statements should be available by the end of Q2 2021.
I believe that I am owed gas…..why isn’t Hilcorp adjusting my “available-for-sale”?
Currently your monthly “available for sale” volume is based upon your ownership percentage in the current production. Once we get accurate imbalances your monthly balances may be adjusted upwards or downwards accordingly to represent the appropriate makeup. If you have additional questions, please contact westscheduling@hilcorp.com. If there are questions on your current ownership percentages, you may wish to include proof of your interest with the inquiry in order to help us expedite any ownership or available-for-sale issues.
I want to change gas marketers. How do I do that?
We are developing a system that will accommodate wholesale changes on a routine basis. In the meantime, if there is a specific issue you would like to discuss, please contact the marketing group at wescheduling@hilcorp.com.
Where do I update my ownership address to ensure, my address is correct.
Why is my revenue being netted against my joint interest billing?
Hilcorp net’s unpaid joint interest billings against revenues derived from working interest prior to payments being processed.
What kind of taxes are deducted from my check?
What are the deductions on my check?
What do I do if my check is lost, stolen or becomes outdated?
Contact our Owner Relations at 713-209-2457 to request payment if your check has been lost or stolen. Please have the following information ready when you call:
- Your name
- Your owner number
- Your taxpayer identification number
We will verify the status of your check with our Treasury Department and stop payment if the check is outstanding. The funds will be made available again through reissue to you under a new check number. If your check is over 180 days old, it will not be honored. Please void the check and return it with a written request to reissue to:
Hilcorp Energy Company Attn:
Owner Relations PO Box 61229
Houston, TX 77208-1229
Questions about other topics
What is a Division Order?
Who do I contact to determine the value of my mineral interest?
Where do I send documents to have them recorded?
