Frequently Asked Questions

Questions about Royalty Checks

When are royalty checks mailed each month?
They are mailed on the 25th unless this day is a holiday or weekend; then they will be mailed on the first business day after the holiday or weekend. For example, if 7/25/XX falls on a Sunday, royalty checks will be mailed on 7/26/XX.
Why haven't I received my check?
Please wait ten business days to give the mail ample time for delivery before contacting Hilcorp. Our minimum check amount is $100.00. If due to fluctuation in volumes and/or prices, your accrued amount is less than $100.00, there will be no check issued that month. You may, however, request that funds be issued to you when your accrued amount reaches $25.00. Download the $25 Minimum Check Form (PDF).

Smaller revenue amounts that fail to meet the minimums above are accumulated month to month until they meet the minimum, at which time you will receive a check. Smaller revenue amounts that have accumulated to more than $10 per owner are paid at least once annually, in October.

Other reasons for not receiving a check include that your interest may have been placed in suspense due to a bad address, transfer of interest, or title dispute.

What do I do if my check is lost, stolen, or becomes outdated?
Contact our Owner Relations at 713-209-2457 to request payment if your check has been lost or stolen. Please have the following information ready when you call:

  • Your name
  • Your owner number
  • Your taxpayer identification number

We will verify the status of your check with our Treasury Department and stop payment if the check is outstanding. The funds will be made available again through reissue to you under a new check number. If your check is over 90 days old, it will not be honored. Please void the check and return it with a written request to reissue to:

Hilcorp Energy Company Attn:

Owner Relations PO Box 61229

Houston, TX 77208-1229

Why does my monthly payment sometimes vary?
Many factors contribute to your payment, including: market conditions, regulatory or contractual changes, diminished production, seasonal conditions, and downtime.
Why does my payment differ from others in my family?
This occurs because ownership between family members is not equal, because one party has not provided Hilcorp with a Taxpayer Identification Number (TIN, or Social Security Number), or because some family members may own an interest in other properties in addition to those commonly owned.
What kind of taxes are deducted from my check?
Generally, state severance taxes are deducted. Further, if you do not provide us your Social Security Number, we may withhold federal income tax as required by the Internal Revenue Service. If you’re a non-resident alien, we may deduct federal income tax from your check.
What are the deductions on my check?
The deductions are usually transportation or gathering charges.
How can I better understand my check details?
Click HERE to view a sample check with labeled details.

Questions about Unpaid or Suspended Royalties

How do I find unclaimed funds in my name?
Please visit the National Association of Unclaimed Property Administrator (NAUPA) website at www.unclaimed.org to locate and collect unclaimed funds in your name.
Why are royalty payments suspended?
The reasons for suspending your revenue are: title dispute, death of owner, transfer of ownership, unknown address, unexecuted division order, escheated, legal requirement, lien, missing tax ID or Social Security number.

Questions as a San Juan Royalty Owner

SAN JUAN ROYALTY OWNERS:
Dear Owner,

You are receiving this notice to inform you that as of early 2021, Hilcorp has migrated from Oildex to the EnergyLink platform.

What do I need to know?

This shift to EnergyLink has minimal impacts to you, but there are some important things for you to know about this change. Some of these include:

  • EnergyLink is the new platform where you will access and update your personal information, including change of address and ACH enrollment or updates.
  • You will receive a notification from EnergyLink when check detail is available to you from Hilcorp.
  • If you are receiving checks via mail today, you may continue to receive checks via mail or enroll in ACH payments and electronic statement delivery.

How will this change impact me?

Beginning in February 2021, Hilcorp will be processing revenue out of two systems as we migrate from our legacy system, Enertia, to our new system, SAP. As an owner if you have both oil and gas assets with Hilcorp, you may receive two different checks from two separate banks. Payments from EnergyLink for your revenue will be paid from Amegy Bank, and payments from Oildex for your revenue will be paid from PNC Bank. This process is only applicable for the month of February.

Starting in March 2021, all revenue payments will be paid from Amegy Bank. Payments for both oil and gas assets will be processed in one check per company moving forward.

Owners who have their revenues netted for joint interest billings will no longer receive a check through the revenue check-write. Payments will be made to owners through a separate AP check-write if their revenues exceed their joint interest billings. The netted revenue statements will also be available to owners on the EnergyLink platform.

What do I need to do today?

Sign up for EnergyLink if you are not currently registered. Also, understand that you will not be able to enroll or modify an existing ACH during the transition period until March 1st, 2021. ACH enrollments and changes to an existing ACH will resume on March 1st, 2021.

For your reference, the link to the EnergyLink platform will change during this transition. However, the way you access EnergyLink will not change. Therefore, this should have no impact on you.

If you have questions please contact Owner Relations below:

By Phone: (713) 209-2457
By E-mail: ownerrelations@hilcorp.com

Mailing Address:
P.O. Box 61229
Houston TX 77208-1229

Sincerely,
Hilcorp Owner Relations Dept.

When will Hilcorp begin actualizing payments for prior periods?
  • As of February 2021, Hilcorp has completed actualizing all prior periods for operated properties.
  • Hilcorp plans to complete non-operated properties by the end of Q2 2021.
What happens if I was underpaid for prior periods?
If you were underpaid your payment will include applicable statutory interest.
What happens if I was overpaid for prior periods?

In the event you were overpaid you will not be sent a bill; any overpayments will be netted against future royalty payments.

Why is Hilcorp paying royalties based on estimated production instead of actual production?
  • Hilcorp pays current month on actual production for operated properties.
  • Hilcorp pays non-operated properties on estimated production several months in arrears. As we transition to a new accounting system, we plan to evaluate this process.
How are my estimated payments going to affect NM and CO tax reporting?
The NM and CO state tax reports have been reported using actual production volumes to ensure Hilcorp is reporting on the same volumes that are reported to the state agencies.
Can you please provide a copy of my Form 1099?
Please contact Owner Relations at 713-209-2457 to request a copy.
Who do I call if my payments are missing production months?
If your payments are missing production months please contact Owner Relations at 713- 209-2457 so Hilcorp can review accordingly.

Questions as a San Juan Working Interest Owner

When will gas imbalance statements be available?

Hilcorp is still in the process of completing its accounting system conversion and as a result there have been some delays in the gas balancing project. Please be assured that the Hilcorp accounting group is working diligently to expedite the system conversion and will provide owners with updates accordingly. 

I believe that I am owed gas…..why isn’t Hilcorp adjusting my “available-for-sale”?

Currently your monthly “available for sale” volume is based upon your ownership percentage in the current production. Once we get accurate imbalances your monthly balances may be adjusted upwards or downwards accordingly to represent the appropriate makeup. If you have additional questions, please contact westscheduling@hilcorp.com. If there are questions on your current ownership percentages, you may wish to include proof of your interest with the inquiry in order to help us expedite any ownership or available-for-sale issues.

I want to change gas marketers. How do I do that?

We are developing a system that will accommodate wholesale changes on a routine basis. In the meantime, if there is a specific issue you would like to discuss, please contact the marketing group at wescheduling@hilcorp.com.

Where do I update my ownership address to ensure, my address is correct.

Why is my revenue being netted against my joint interest billing?

Hilcorp net’s unpaid joint interest billings against revenues derived from working interest prior to payments being processed.

What kind of taxes are deducted from my check?
Generally, state severance taxes are deducted. Further, if you do not provide us your Social Security Number, we may withhold federal income tax as required by the Internal Revenue Service. If you’re a non-resident alien, we may deduct federal income tax from your check. For those states that have state income tax withholding, you are not exempt from the requirement and Hilcorp will withhold state income taxes accordingly.
What are the deductions on my check?
The deductions are usually shared processing, transportation and gathering charges.
What do I do if my check is lost, stolen or becomes outdated?

Contact our Owner Relations at 713-209-2457 to request payment if your check has been lost or stolen. Please have the following information ready when you call:

  • Your name
  • Your owner number
  • Your taxpayer identification number

We will verify the status of your check with our Treasury Department and stop payment if the check is outstanding. The funds will be made available again through reissue to you under a new check number. If your check is over 180 days old, it will not be honored. Please void the check and return it with a written request to reissue to:

Hilcorp Energy Company Attn:
Owner Relations PO Box 61229
Houston, TX 77208-1229

Questions about other topics

What is a Division Order?
A Division Order is a directive signed on behalf of the Interest Owner verifying to the purchaser or operator of a well the decimal interest of production owned by the owner. It also provides the owner’s remittance address and taxpayer identification number.
Who do I contact to determine the value of my mineral interest?
Hilcorp does not provide any type of valuation or opinion of your interest.
Where do I send documents to have them recorded?
All heirship and conveyance documents must be filed of record with the parish or county where the property is located.

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This company is great. I look forward to coming to work each day and can truly say that this is “The Best Place to Work".

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